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  • Increase Speed to Market
    Deliver quality quicker by optimising your delivery pipeline, removing bottlenecks, getting faster feedback from customers and iterating quickly.

  • Enhance Customer Experience
    Delight your customers in every digital interaction by optimising system quality and performance to provide a smooth, speedy and seamless user experience.

  • Maximise Your Investment
    Realise a positive ROI sooner and maximise your investment by focusing your energy on high-value features, reducing waste, and finding and fixing defects early.
  • The Wellington City Council (WCC) wanted to deliver quality outcomes without breaking the bank. Find out how Planit’s fast and flexible resources helped WCC achieve this goal.

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Enhance Customer Experience

Delight your customers in every digital interaction by optimising system quality, performance and security to provide a smooth, speedy, safe and seamless user experience.

Client stories ↓ Contact US

Enhance Customer Experience

Delight your customers in every digital interaction by optimising system quality, performance and security to provide a smooth, speedy, safe and seamless user experience.

Client stories ↓ Contact US

Enhance Customer Experience

Delight your customers in every digital interaction by optimising system quality, performance and security to provide a smooth, speedy, safe and seamless user experience.
Client stories ↓

Transform Your Applications

  • Today’s customers are more demanding than ever. They expect to be able to engage with organisations in a safe and seamless way across a complex and growing range of channels. Failure to meet their expectations can result in lost revenue, negative reviews and social media backlash.

  • As customer experience specialists, we have the technical and industry expertise to help you deliver high quality and high speed applications to win the hearts of your customers. Not only will you see your applications reach their full potential, but your consumers will benefit from the better user experience.

  • All Users

    68% of users will leave a website if it has an unintuitive user interface*, and 80% will attempt to use a problematic mobile app 3 times or less*. Are you meeting your customers’ expectations?

  • All Devices

    The OS market is share now 54% Android, 12.3% iOS/macOS, and 11.7% Windows*. How do you ensure your applications are compatible with all these devices, OS, and browsers being used?

  • All Fast

    A one second delay in page response can result in a 7% reduction in conversions. So if an e-commerce site is making $100,000 per day, a one second page delay could potentially cost you $2.5 million in lost sales every year.

  • All Happy

    With 70% of users reading at least one review before downloading an app*, it's important to keep your reviews positive. To do that, your app needs to be as responsive and issue-free as possible.

More Services

How We Can Help?

    Adding Better Functionality

    Adding Better Functionality

    Customers nowadays are more demanding of new and exciting features in their digital products. However, adding new functionality to your products is counterintuitive if it doesn’t deliver or maintain a smooth end user experience. Our functional testing experts can help you ensure your applications are fully functional across all scenarios.

    Accessibility for All

    Accessibility for All

    Every customer is important, so ensuring that your application supports the needs of each and every user is critical. Our accessibility team can help ensure that your applications are usable by all users, no matter their location, device, ability or disability.

    Deliver Where Your Customers Are

    Deliver Where Your Customers Are

    Your customers are on the move and demand a high quality user experience regardless of where they may be or doing. Our Digital QA specialists can help you ensure that your applications are compatible with the various devices your customers use.

    Security at the Forefront

    Security at the Forefront

    In an age of data breaches, customers want to know that their information is treated as private and confidential, and is well protected and safeguarded from any hacks. Our security team can help you deliver secure applications from design to development, all the way to deployment and operations.

    The Speed Your Customers Demand

    The Speed Your Customers Demand

    Delivering an application that feels fast for your users increases brand loyalty and revenue. Our performance specialists can help ensure your applications deliver the speed your customers demand even during your busiest days.

    Ensure Resilience

    Ensure Resilience

    Nobody wants to end up as front page news for their website or application going down. With social media, even a short outage can have an impact on customer sentiment. Our Operational Readiness experts can help you to ensure your applications stay up even when the unexpected happens.

    Adding Better Functionality

    Adding Better Functionality

    Customers nowadays are more demanding of new and exciting features in their digital products. However, adding new functionality to your products is counterintuitive if it doesn’t deliver or maintain a smooth end user experience. Our functional testing experts can help you ensure your applications are fully functional across all scenarios.
    Accessibility for All

    Accessibility for All

    Every customer is important, so ensuring that your application supports the needs of each and every user is critical. Our accessibility team can help ensure that your applications are usable by all users, no matter their location, device, ability or disability.
    Deliver Where Your Customers Are

    Deliver Where Your Customers Are

    Your customers are on the move and demand a high quality user experience regardless of where they may be or doing. Our Digital QA specialists can help you ensure that your applications are compatible with the various devices your customers use.
    Security at the Forefront

    Security at the Forefront

    In an age of data breaches, customers want to know that their information is treated as private and confidential, and is well protected and safeguarded from any hacks. Our security team can help you deliver secure applications from design to development, all the way to deployment and operations.
    The Speed Your Customers Demand

    The Speed Your Customers Demand

    Delivering an application that feels fast for your users increases brand loyalty and revenue. Our performance specialists can help ensure your applications deliver the speed your customers demand even during your busiest days.
    Ensure Resilience

    Ensure Resilience

    Nobody wants to end up as front page news for their website or application going down. With social media, even a short outage can have an impact on customer sentiment. Our Operational Readiness experts can help you to ensure your applications stay up even when the unexpected happens.

Some of Our Clients

  • Allianz
  • ANZ
  • AMP
  • Foxtel
  • iSelect
  • News Corp
  • NRL
  • Origin

Hear from our Clients

    Retail
     

    “Planit’s contribution extends to improving customer experience, which is good for our brand. Their knowledge and skills are willingly shared internally, so we can innovate in areas like the ease of an application’s use, speed of response, and stability."

    Senior Test Manager
    Major National Retail Chain

    Read case study Read more

    LEAP Dev
     

    “The benefits we received from Planit’s contribution as our testing partners include enhancing the customer experience, increasing quality, and improving the performance of our product."

    Patrick Tsang
    Head of Quality Engineering
    LEAP Dev

    Read case study Read more

    Medibank
     

    “From the testing perspective, providing customer-centred healthcare is about improving our customers’ experience. The quality, skills, and dedication of Planit people, testing new products and applications to ensure our customers’ experience is positive, means the quality of our products is enhanced and performance is optimised."

    Rizwan Javed
    Test Practice Lead
    Medibank

    Read case study Read more

Retail
 

“Planit’s contribution extends to improving customer experience, which is good for our brand. Their knowledge and skills are willingly shared internally, so we can innovate in areas like the ease of an application’s use, speed of response, and stability."

Senior Test Manager
Major National Retail Chain

Read case study Read more

LEAP Dev
 

“The benefits we received from Planit’s contribution as our testing partners include enhancing the customer experience, increasing quality, and improving the performance of our product."

Patrick Tsang
Head of Quality Engineering
LEAP Dev

Read case study Read more

Medibank
 

“From the testing perspective, providing customer-centred healthcare is about improving our customers’ experience. The quality, skills, and dedication of Planit people, testing new products and applications to ensure our customers’ experience is positive, means the quality of our products is enhanced and performance is optimised."

Rizwan Javed
Test Practice Lead
Medibank

Read case study Read more

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