Skip to main content
 
nz

  • Increase Speed to Market
    Deliver quality quicker by optimising your delivery pipeline, removing bottlenecks, getting faster feedback from customers and iterating quickly.

  • Enhance Customer Experience
    Delight your customers in every digital interaction by optimising system quality and performance to provide a smooth, speedy and seamless user experience.

  • Maximise Your Investment
    Realise a positive ROI sooner and maximise your investment by focusing your energy on high-value features, reducing waste, and finding and fixing defects early.
  • The Wellington City Council (WCC) wanted to deliver quality outcomes without breaking the bank. Find out how Planit’s fast and flexible resources helped WCC achieve this goal.

this is a test Who We Are Landing Page


INSIGHTS / Case Studies

Department of Internal Affairs Case Study – Accelerating Quality

 13 Sep 2016 
Department of Internal Affairs Case Study – Accelerating Quality Department of Internal Affairs Case Study – Accelerating Quality
Department of Internal Affairs Case Study – Accelerating Quality
INSIGHTS / Case Studies

Department of Internal Affairs Case Study – Accelerating Quality

 13 Sep 2016 

How the Department of Internal Affairs accelerated its delivery and improved its customer experience from our testing.

Background

The Department of Internal Affairs for New Zealand provides services for people, communities and businesses, as well as for government agencies “to serve and connect people, communities and government to build a safe, prosperous and respected nation”. Planit was engaged in the provision of testing services to deliver excellence in the Department’s systems and processes.

Solution

“I inherited Planit as our testing partner and chose to continue the engagement because of the quality of the staff, their flexibility, and the relationship with management. They work with us, know what we need in terms of fit, and are aligned with our principles and culture.

“The Planit team works seamlessly with us to the point where no one knows who’s permanent and who’s contracted. Planit invests in their people’s development and, as their client, we benefit considerably.

“Planit’s value add is extensive and their low risk, partnership-based model is invaluable. The extent Planit goes to ensure we have the best fit is extraordinary. Planit’s provision of point solutions augments and enhances our capability and capacity, and the return on investment is significant."

Andrew Black
Testing Services Delivery Manager, Department of Internal Affairs

“As a direct result of Planit’s contribution, we are able to increase:

  • Awareness of potential risks for any given project.
  • Capacity and capability needed to accelerate delivery. We are viewed internally as having a high level of capability and Planit contributes to our positive reputation.
  • Product quality and application performance, resulting in an overall improved customer experience.

“Planit participates and contributes to the business as if they were employed by the Department. When the Department reports that testing did a good job, it includes Planit.

“If trust was a credit rating, Planit scores ‘Triple A.’”

Andrew Black
Delivery Manager, Testing Services
Department of Internal Affairs
Wellington, New Zealand

Key Outcomes:
  • Increased awareness of potential risks for any given project.
  • Accelerated delivery from additional capacity and capability.
  • Improved customer experience from better product quality and application performance.

Delivered:
  • Performance Testing
  • Staff Augmentation
Download Full Case Study

Speed as a Key Asset

At Planit, we can help you make performance an asset, not a liability. Our expert consultants can provide testing, assessments and advice to mitigate performance risks and achieve peak results.
 
Find out how we can help you navigate these challenges, achieve your performance goals, and deliver a rapid, responsive, and reliable experience that delights your customers.

 

Find out more