Digital users expect quality. 68% will leave a website due to unintuitive user interface. 44% will tell friends about a bad online experience. 53% will abandon a page if it takes over 3 seconds to load on their mobile.
If your digital platforms are not meeting customer expectations, the repercussions can be swift and significant. Everyone has the ability to be an instant critic via online ratings and social media, impacting broader corporate sentiment.
At Planit, we understand your challenges and can help you go-live with confidence. Our Digital QA team can be quickly engaged to independently assess and verify the quality of your websites and apps, ensuring they meet business and customer demands across functionality, compatibility, accessibility, usability, security and performance.