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Amdocs Case Study – A Trusted Partnership

By Planit Testing

INSIGHTS // Case Studies

7 Mar 2017

#Consultancy|#ManagedServices|#TestManagement

INSIGHTS // Case Studies

#Consultancy|#ManagedServices|#TestManagement

By Planit Testing

7 Mar 2017

Founded in 1982, Amdocs has more than 24,000 employees and serves customers in over 90 countries. It is both a products and services enterprise and is the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers.

Ros McDonald, Professional Management Officer, Amdocs

“We have a strong global reputation in the testing space and contracted Planit to work alongside us with two of our major Australian clients. The Planit team represents Amdocs while retaining their Planit employee status, and their capability to provide total team integration is outstanding.

“During one of our major projects, Planit contributed 40 to 50 consultants for us to use on-site. Planit has been outstanding as a testing partner, as we have had longevity for more than nine years, so this is a true testament to our partnership with them.

“Planit’s dedication is appreciated by our clients, who have had only positive feedback, which in turn makes it a pleasure dealing with them as a company. We have, over a period of time, engaged three different agencies and Planit has always been our tier-one choice.

“Planit has the highest quality of staff, and their knowledge is very extensive thanks to their continuous training. The professional development provided by Planit ensures their teams are the best qualified and up-to-date.

“I recommend Planit with a score of 12 out of 10. They have our complete trust, and have proved time and time again that they know what we want, and have our best interests at heart.

“Our success in gaining ongoing contracts is because we have highly qualified people from Planit to deliver and support. The longevity of our contracts, such as the big four-year project we worked on together was worth over $600M in value to us, with $50M of this in the testing area and couldn’t have been done without Planit.

“Without a doubt, they contributed to our success. They’re a cut about everyone else and no other provider has such strong resources.

“The quality of testing applied to this brand-new program ensured we could deliver the best possible outcomes and results to our client.

“Like Amdocs, Planit is completely aligned with us when it comes to demonstrating their commitment to continuous improvement. This means we are united and work a trusted team to deliver our clients’ business goals, and enhance their return on investment with best practice and innovation in testing.

“Partnerships in testing don’t get much better than this.”

Ros McDonald
Professional Management Officer
Amdocs
Melbourne, Victoria

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