Planit was engaged because of its capacity to deliver a training program to a large number of participants inhouse, its variety of courses, as well as its flexibility in tailoring its courses to meet the needs of the industry.
In order to achieve a shared basic understanding of testing methodologies and get consistency of work practices across the whole Quality Assurance team, Planit and BaAB agreed that the training should be the ISQTB Foundation Certificate in Software Testing.
The qualification measures an individual’s knowledge, competence and ability in software testing. The course covers fundamental test processes, models and phases of testing, test planning, black & white box test techniques, reviews, analysis and standards for testing. The course is aimed towards gaining the qualification with a certificate awarded to those who pass a one-hour examination.
BaAB saw the Foundation Certificate as part of their focus on quality which also assists to increase the confidence and self-esteem of employees. Foundation is a pre-requisite for new starters after the initial three month trial period as well as for all current staff.
Undertaking the software testing component of the framework would be a logical progression for the staff already certified in ITIL. ITIL is strongly aligned from an implementation and management perspective with software testing because a structured testing strategy is essential to the delivery of all business and technical strategies. Within the Qualifications Framework, the Practitioner Certificate in Software Testing sits next to the Practitioner Certificate in IT Service Management.
BaAB would certainly recommend Planit to other businesses.
"The whole team has a new level of confidence in their abilities, and we now see a much more thorough, consistent approach to the work being undertaken,"
Kaye Johnson
Quality Assurance Manager, Bendigo and Adelaide Bank