Skip to main content
LinkedIn Twitter Facebook Instagram YouTube USDBookingsContact Us

BCS Modelling Business Processes Certificate

Gain practical, proven techniques for modelling, analysing and improving business processes. Apply your learning by following a detailed case study.

  • Online Self-Study$750

  • In-House TrainingGet A Quote

Download Free Info Pack Book Online Now
Back to Courses

Learn methods for improving your processes and realise business outcomes

The importance of modelling techniques as part of the business analysts’ toolkit is a given and process modelling underpins organisational process improvement. Thus, understanding and applying proven modelling techniques is an essential skill for business analysts to derive successful business outcomes.

Modelling Business Processes offers practical, proven techniques for modelling, analysing and improving business processes. This promotes a hierarchical approach to ensure holistic analysis which considers not only process but also the surrounding factors in the business operating model. Theoretical concepts are supported by practitioner experience and a detailed case study which provides participants with an opportunity to apply their learning to both AS-IS and TO-BE process model development.

TARGET AUDIENCE: This course has no prerequisites and is able to be undertaken by anyone interested in wanting to understand how to effectively model business processes. It is designed for:

  • Experienced Business Analysts wanting to learn best-practice modelling skills and techniques.
  • BA’s looking to achieve the BCS International Diploma in Business Analysis.
  • Anyone wanting to understand how to effectively model business processes.
  • Business Analysts looking to accredit their skills for recognition among employers, clients and peers.

EXTRA COURSE INCLUSIONS: Our Pass Guarantee, Free Revision Questions and other BA goodies are just a few of the extra inclusions you receive when training with Planit – leader in Accredited BCS training. View our full list of extra inclusions.

"The course was precise, detailed, and to the point. The trainer had a great depth of knowledge and examples to share."

Shane O'Donohoe, Iluka Resources

What You’ll Learn

Learning Outcomes

  • Create an organisational model displaying the primary value chain and external factors influencing the enterprise operation
  • Describe the importance of business events and name three categories of event
  • Produce business process models at the correct level of detail to aid analysis, readability and understanding
  • Document the tasks in a process to identify task steps and identify improvement opportunities
  • Explain the purpose of human performance analysis in process improvement
  • Redesign improved processes and deliver appropriate process and task documentation
  • Understand the importance of process management and well-formed measurement tools such as Scorecard, KPIs and CSFs
  • Use process models to identify requirements for enterprise software solutions

Course Content

  • Context for business process modelling
  • The organisational view
  • Modelling an organisation
  • Modelling processes
  • Creating ‘As Is’ process models
  • Analysing tasks
  • Human aspects of performance
  • Managing and measuring processes
  • Process improvement and redesign
  • Creating ‘To Be’ process models
  • Implementation issues
  • IT support for business processes

Concepts and Terminology

  • Activity diagrams
  • As Is process models
  • Benchmarks
  • Business process analysis
  • Business process improvement
  • Business process mapping
  • Business process modelling
  • End-to-End process models
  • Flow charts
  • Hierarchy of Measures
  • Modelling techniques
  • Process redesign patterns
  • Six Sigma
  • Swim Lane diagrams
  • Task analysis
  • To Be process models
  • Value chain analysis
Request A Free Info Pack Download Info Pack

  Examination ($250)

Candidates take a 1 hour, open-book, scenario-based, essay-style examination.


We've helped develop the careers of over 30,000 IT professionals. Let us help you.

Online Learning Options

Online Self-Study

Any Time

Study at your own pace and save


Book Now

In-House Training

Upskill your team with training delivered in your office or at a location that is convenient for you

Get A Quote

Thanks for your interest in our In House TrainingWe will need to collect some details so we can give you accurate pricing information.

Yes, I would like to receive information from Planit including our eNewsletter containing the latest insights, events, webinars, job opportunities, specials, competitions as well as company, product and training updates.
Information you submit may be stored - read our Privacy Policy.
* Mandatory information needed.

What is included with this course?


Online Self-Study



Pass Guarantee


On the rare occasion a student doesn’t pass, they can re-attend the course for FREE within 6 months (Excludes exam re-sits).

2 Days' Training


2 days of classroom training with a certified industry professional.

Food & Beverages


Full catering is provided including morning tea, lunch afternoon tea.

Course Manual


250+ page comprehensive course manual.

Exam Revision Questions


Pass first time with our exam revision questions included with the course.

Online Version

6 months access to the Online course. Extensions are only $150 for an additional 3 months.

Contact our course advisors now to discuss your training needs.
Call us today on +61 2 9464 0600

Contact Us

"The course was precise, detailed, and to the point. The trainer had a great depth of knowledge and examples to share."

Shane O'Donohoe, Iluka Resources
BCS Modelling Business Processes

Why Choose Planit?

  • Experienced Expert Trainers

  • Practical Learning Outcomes

  • Industry Leading Pass Rates