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  • Increase Speed to Market
    Deliver quality quicker by optimising your delivery pipeline, removing bottlenecks, getting faster feedback from customers and iterating quickly.

  • Enhance Customer Experience
    Delight your customers in every digital interaction by optimising system quality and performance to provide a smooth, speedy and seamless user experience.

  • Maximise Your Investment
    Realise a positive ROI sooner and maximise your investment by focusing your energy on high-value features, reducing waste, and finding and fixing defects early.
  • Built-in quality is a core value of the Scaled Agile Framework (SAFe). Find out how this approach enables Lean-Agile software and systems to be successfully delivered at enterprise scale.
  • The Wellington City Council (WCC) wanted to deliver quality outcomes without breaking the bank. Find out how Planit’s fast and flexible resources helped WCC achieve this goal.

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Enhance Customer Experience

Enhance Customer Experience

Today’s customers are more demanding than ever. They expect to be able to engage with organisations in a seamless and consistent way across a complex and growing range of channels. If you don’t meet their expectations, feedback can be swift and highly damaging via social media and reviews.

As customer experience specialists, we have the technical and industry expertise to help you deliver high quality and high speed applications that delight your customers. Not only will you see your applications reach their full potential, but your consumers will benefit from the better user experience.

Win the Hearts of Your Customers

Delight your customers in every digital interaction by optimising system quality and performance to provide a smooth, speedy and seamless user experience.

How We Can Help

Your competitors are investing more and more in the customer experience. We can help you gain a competitive edge by delivering applications to your customers faster and at a high level of quality.

  • Adding Better Functionality

    Customers nowadays are more demanding of new and exciting features in their digital products. However, adding new functionality to your products is counterintuitive if it doesn’t deliver or maintain a smooth end user experience. Our Functional Testing experts can help you ensure your applications are fully functional across all scenarios.

  • Accessibility for All

    Every customer is important, so ensuring that your application supports the needs of each and every user is critical. Our Accessibility team can help ensure that your applications are usable by all users, no matter their location, device or disability.

  • Deliver Where Your Customers Are

    Your customers are on the move and demand a high quality user experience regardless of where they may be or doing. Our Digital QA specialists can help you ensure that your applications are compatible with the various devices your customers use.

  • Security at the Forefront

    In an age of data breaches, customers want to know that their information is treated as private and confidential, and is well protected and safeguarded from any hacks. Our Security team can help you deliver secure applications from design to development, all the way to deployment and operations.

  • The Speed Your Customers Demand

    Delivering an application that feels fast for your users increases brand loyalty and revenue. Our Performance specialists can help ensure your applications deliver the speed your customers demand even during your busiest days.

  • Ensure Resilience

    Nobody wants to end up as front page news for their website or application going down. With social media, even a short outage can have an impact on customer sentiment. Our Operational Readiness experts can help you to ensure your applications stay up even when the unexpected happens.

Hear from our Clients

  • We uncovered a number of defects that would have impacted the user experience, and remediating these defects resulted in increased traffic and satisfaction by visitors.

    Read Case Study
  • Through our help, iSelect gained significant functional and domain knowledge, improving their ability to support business users and conduct demo sessions to internal and external stakeholders.

    Read Case Study
  • As a result of our testing efforts, LEAP Dev was able to improve its customer experience and increase the quality and performance of its product.

    Read Case Study

How can we help you?

Contact Us