Customer experience (CX) is what gives a company their competitive edge, but how do you put your customers at the heart of every engagement? The Customer Agency’s Sarah Kerr highlights ten areas of improvement that not only enable organisations to get closer to their customers, but also keep them.

#Consultancy | #ProcessOptimisation | #Strategy

QC has been a foundation of ALM governance and compliance for many years, but how do we align these traditional ALM assets, practices and frameworks with today’s business demands? Find out how Micro Focus Octane delivers all of this and more at enterprise scale.

#DevOps | #Technologies | #Tools

Built-in quality is a core value of the Scaled Agile Framework (SAFe). Find out how this approach enables Lean-Agile software and systems to be successfully delivered at enterprise scale.

#Agile | #SAFe | #Training

Artificial Intelligence (AI) is increasingly finding its way into modern technologies, but how do you go about testing it? Gain insights from Stephen Sleep as he shares his experiences in testing an ‘artificial human’.

#AI | #Automation | #Technologies

How can Agile help with TMMi competency? From test measurement to product quality evaluation and advanced reviews, discover how Agile assists in achieving TMMi Level 4 accreditation.

#AWS | #Cloud | #Tools