Today’s users have high standards for the applications and digital platforms they interact with. They want to be delighted by reliable, functionality-rich apps and websites that do what they expect every time. If they encounter features that are broken or that aren’t user-friendly, they quickly jump ship and utilise competing products.
In the digital era, functional testing is still critically important because it verifies that your products are ready for release from a business and end-user perspective. Instead of releasing products that don’t meet your customer requirements, functional testing ensures you’ll have happy customers from day one.