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Robotic Process Automation

Robotic Process Automation

Robotic Process Automation (RPA) frees employees to focus on higher-value work by automating repetitive human tasks. To do this, an RPA tool is used to create “robots” that replicate human interactions with various systems, saving time and eliminating human error.

Our automation experts can help you drive quality and efficiency by implementing reliable, maintainable and scalable RPA frameworks. We can also help you establish a solid business case and forecast your expected ROI.

How We Can Help

  • Analysing business processes

    All successful RPA projects start with identifying the correct business processes to automate. Typically, these are ones which occur frequently and follow a consistent flow. Once these processes are automated, valuable resources can then be redeployed to more pressing tasks to deliver better ROI.

  • Extracting data from unstructured formats

    RPA bots are able to leverage various technologies in order to read data from PDF or other non-structured inputs, extracting values into a structured format for entering into systems. This is a key use case for replacing manual data entry tasks with faster, more efficient, and less error-prone bots.

  • Removing swivel chair tasks

    Sometimes you don’t have enough knowledge or control to implement a traditional integration between two systems, at DB or API level, or it’s just too risky to try that. We can help develop testable RPA scripts that continuously extract data from one system at the UI level, and enter it into another via the UI as well, creating a real-time integration solution.

  • Migrating data between systems

    When you are migrating data from a legacy system to a new one, rather than needing to understand the schemas of the two systems, we can create scripts that extract the data from the legacy system and re-enter it into the new system. These migrations can be done while the old system is still up, and can often provide a mechanism for dual running during a cutover.

  • Pre-checking data based on rules

    By pre-processing all data inputs into a RPA script, we can separate the cases that will be suitable for the bot to process from the more complex ones that should be dealt with by humans. We can help you maximise your ROI by focusing on the uses cases which will occur more often and are easy to automate, and not over-engineer a script for all use cases.

  • Appending missing functionality to new systems

    Sometimes COTS systems do not deliver functionality in the same way our clients’ business processes work. Rather than paying for amendments or over-customising the system, RPA bots can work around any missing functionality to deliver the workflow as our clients need it without having to engage additional human resources.

Streamline Your Processes

RPA has the capability to capture anything a user does before repeating those actions as directed. This means time and effort can be saved for common tasks such as filling out forms, extracting data, and storing it in an ERP.

Here's an instance where we used RPA to reduce a 30-60 minute process to approximately five minutes:

Streamline Your Processes


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