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Robotic Process Automation (RPA) frees employees to focus on higher-value work by automating repetitive human tasks. To do this, an RPA tool is used to create “robots” that replicate human interactions with various systems, saving time and eliminating human error.
Our automation experts can help you drive quality and efficiency by implementing reliable, maintainable and scalable RPA frameworks. We can also help you establish a solid business case and forecast your expected ROI.
RPA provides real-world solutions to real-world problems. Whether it is human staff increasing their productivity, or robots doing all of the heavy lifting, RPA helps to save time and money on repetitive manual tasks.
Increase process speed
At its core, RPA is designed to add speed to business processes. Its bots execute at the fastest possible pace, working 24/7, never slowing down or taking breaks.
Using people to process sensitive data can results in breaches. RPA removes these risks, providing a separation of duties, access control and ironclad encryption.
Scale capability on-demand
Scaling your workforce to cater for peaks and troughs in demand can be costly and difficult. RPA is infinitely elastic, and its bots unaffected by bandwidth changes.
Boost employee morale
By relieving the burden of manual repetitive processes, RPA gives your workforce the opportunity to focus on more engaging tasks and achieve great things.
Everything RPA bots do can be monitored and recorded. Their actions and the data logged can be controlled to ensure legislative and business policy compliance.
Gain business intelligence
RPA provides valuable analytics in real-time by transforming mountains of data gathered by the bots into performance and operational insights.
All successful RPA projects start with identifying the correct business processes to automate. Typically, these are ones which occur frequently and follow a consistent flow. Once these processes are automated, valuable resources can then be redeployed to more pressing tasks to deliver better ROI.
RPA bots are able to leverage various technologies in order to read data from PDF or other non-structured inputs, extracting values into a structured format for entering into systems. This is a key use case for replacing manual data entry tasks with faster, more efficient, and less error-prone bots.
Sometimes you don’t have enough knowledge or control to implement a traditional integration between two systems, at DB or API level, or it’s just too risky to try that. We can help develop testable RPA scripts that continuously extract data from one system at the UI level, and enter it into another via the UI as well, creating a real-time integration solution.
When you are migrating data from a legacy system to a new one, rather than needing to understand the schemas of the two systems, we can create scripts that extract the data from the legacy system and re-enter it into the new system. These migrations can be done while the old system is still up, and can often provide a mechanism for dual running during a cutover.
By pre-processing all data inputs into a RPA script, we can separate the cases that will be suitable for the bot to process from the more complex ones that should be dealt with by humans. We can help you maximise your ROI by focusing on the uses cases which will occur more often and are easy to automate, and not over-engineer a script for all use cases.
Sometimes COTS systems do not deliver functionality in the same way our clients’ business processes work. Rather than paying for amendments or over-customising the system, RPA bots can work around any missing functionality to deliver the workflow as our clients need it without having to engage additional human resources.
RPA has the capability to capture anything a user does before repeating those actions as directed. This means time and effort can be saved for common tasks such as filling out forms, extracting data, and storing it in an ERP.
Here's an instance where we used RPA to reduce a 30-60 minute process to approximately five minutes: